Why you should choose us for your Car Leasing needs?
National Vehicle Solutions was established in May 2007. We are one of the UK’s top providers of both Car and Van leasing to business and personal customers.
National Vehicle Solutions are a credit broker and not a credit lender.
Our Directors, between them have nearly 40 years experience within the industry, giving you total peace of mind that you’re dealing with people who have impeccable knowledge and understanding of every aspect of your vehicle lease.
Our Car and Van Leasing products include:
Our website is interactive allowing you to select any make or model ensuring you can locate the right deal for you at the most competitive prices in the UK. Our site advertises the lease rental through one provider, sometimes another funder may have better rates, so once you know the vehicle you're interested in, be sure to submit an enquiry or give us a call so we can check our systems to see if we can get you an even cheaper lease deal. Don't forget if you find the same deal for cheaper elsewhere you put us to the test and challenge us. Our aim is to provide you with the most competitive quotation available along with first class service.
Our aim is to deliver an exceptional personalised service from start to finish, making your vehicle lease a smooth and pleasant experience for you. We wish to build up a long standing relationship and offer you the best prices and customer service time and time again.
We are constantly working with our dealerships and finance companies to source the vehicle at the best possible price coupled with the most competitive finance rates in the market.
Don’t take our word for it - Take a moment to read through what our customers say about us Car Leasing Broker reviews.
We are just a phone call or email away and our friendly and knowledgeable sales advisers are here ready to help you.
Telephone: 0191 356 1001
The FCA expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The FCA has made it clear that "commission" means any financial consideration.
If you would like us to disclose any potential commission we earn: In-line with new legislation, if you would like Venus Vehicle Solutions t/a National Vehicle Solutions to disclose any potential commission please make your request to our head office address on our contact page or by email us or by telephone: 0191 356 1001
1. Who's Products Do We Offer?
National Vehicle Solutions offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial re-numerations which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.
2. Which service will we provide for you?
(Question) We will advise and make recommendations for you after we have assessed your needs - (Answer) NO
(Question) You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed - (Answer) YES
3. Who Regulates Us?
National Vehicle Solutions is a trading style of Venus Vehicle Solutions Limited: Registered in England: Company No 6263440 Registered Office: E-Volve Business Centre Cygnet Way Rainton Bridge South Business Park Houghton-Le-Spring Tyne & Wear DH4 5QY regulated by the FCA trading under an interim permission number 614352, FCA stands for the Financial Conduct Authority.
4. What to do if you have a complaint
We have a documented Complaints Policy and Procedure in place.
If you wish to make a complaint please contact National Vehicle Solutions Registered Office: National Vehicle Solutions E-Volve Business Centre Cygnet Way Rainton Bridge South Business Park Houghton-Le-Spring Tyne & Wear DH4 5QY and we will be happy to respond. Alternatively; you can contact us by e-mail or call us on; 0191 356 1001.
We will, within four weeks of receiving a complaint, send the customer either:
(1) A final response; or
(2) A holding response, which explains why we are not yet in a position to resolve the complaint and indicates when we will make further contact (which will be within eight weeks of receipt of the complaint).
We will, by the end of eight weeks after receipt of a complaint, send the customer either:
(1) A final response; or
2) A response which: (a) explains that we are still not in a position to make a final response (b) gives reasons for the further delay and (c) indicates when we expect to be able to provide a final response
If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service.
National vehicle Solutions is a trading style of Venus Vehicle Solutions limited registered in England and Wales
Registered Number – 6263440
FCA reference number: FRN714995
Data protection registry entry – 21413639
VAT registration number is 215 0155 57
How Business and Personal Car Leasing Works
Most lease contracts are based on brand new cars, unless otherwise stated. You select the contract that suits you by choosing the contract length, annual mileage and initial payment, which in turn will give a fixed monthly payment.
A lease is very similar to buying a car, the main difference being that the vehicle is registered to the leasing company and not you. This means that the leasing company will liaise with the DVLA to renew the road tax each year. You're able to choose the make, model and any optional equipment, bear in mind that any additional equipment will effect the rental. Excess mileage charges will apply to every contract should you exceed the contracted mileage.
Contract Hire is a form of funding, therefore a credit search will need to take place. This search will not be ran by National Vehicle Solutions and instead will be one of our lenders. All leasing companies have varying underwriting criteria, so if you're accepted for finance with one, this does not automatically grant a credit line through another. All of the deals that appear on our site are through different funders. It can take up to 48 hours to hear back from the funders with their decision, but we'll keep you informed throughout the process.
Once we have a finance approval in place, we'll contact you and send your order paperwork via e-mail. Sometimes our special offers can have delivery time or registration constraints, if this is the case we'll have notified you at point of quotation and this will appear on your order form. You'll receive your lease agreement via e-mail, our friendly staff will talk you through the National vehicle Solutions process.
Maintenance packages are available with all car leasing deals, ask us for details. If you decide not to take this option you will have a non maintained agreement and be responsible for the servicing and maintenance of the vehicle throughout the lease. A manufacturers warranty is included, most manufacturers include breakdown cover for a fixed period as part of their standard warranty.
It's important that time is taken to appraise the vehicle, ensuring that when the vehicle is delivered it is free from any damage. Driven UK mainland delivery is included as standard with most contracts, however sometimes when sold from stock, depending on your location delivery charges may apply. This would be communicated at point of quotation, allowing you the opportunity to consider all associated costs. Transported delivery can be arranged at an additional charge.
As a member of the BVRLA (British Vehicle Rental and Leasing Association) when you come to the end of your lease agreement and prepare to hand the car back, the agent who collects the car will be directed by the fair wear and tear guide. This guide is written with the understanding that the lease cars are no longer brand new vehicles and therefore do allow for elements of wear. The guide distinguishes between acceptable levels of wear and what is categorised as damage.